Privacy Policy

Controller and Contact

Wild Rhodes Ranch, LLC is the controller of personal information collected directly through this website and through our business interactions, except where a third-party service provider acts independently under its own privacy practices.

Questions about this Privacy Policy or our handling of personal information may be directed to:

Information We Collect

Depending on how you interact with us, we may collect:

• Contact information, including name, email address and telephone number.
• Order and transaction information, including materials ordered, quantities, payment method, order number and transaction status.
• Delivery information, including delivery name, address, requested delivery date, delivery-day contact information and delivery instructions.
• Project Quote information, including project descriptions, requested services, site information, anticipated project timing and photographs or files you choose to upload.
• Communications you send to us through forms, email, telephone or text message.
• Product announcement sign-ups, such as our mulch notification list, including the name, cell phone number and email address you provide.
• Consent and transaction records, including records showing acceptance of Terms & Conditions, delivery acknowledgments and text-message consent when applicable.
• Limited technical information generated through our website or service providers, which may include browser, device, security, session and website-use information reasonably necessary to operate and protect the website.

Wild Rhodes Ranch does not intentionally collect demographic information such as income, marital status, gender or personal interests through this website.

Orders and Payments

We collect information necessary to process and coordinate material orders, deliveries and payment arrangements.

Electronic payments are processed through Stripe. Wild Rhodes Ranch does not receive or store your complete credit or debit card number. Payment information is handled by Stripe subject to Stripe’s own privacy and security practices.

For credit card orders, you are not charged when you submit your order. After we approve your order and delivery date, we send you a secure Stripe payment link by email and/or text message.

Project Quote Requests

Project Quote submissions may be processed through Jotform. Information submitted may include contact information, project details, delivery information and photographs or other files voluntarily uploaded by the customer.

How We Use Information

We may use personal information to:

• Process and maintain orders.
• Verify and coordinate delivery locations and requested delivery dates.
• Respond to customer questions and service inquiries.
• Prepare and respond to Project Quote requests.
• Communicate about orders, deliveries, payment arrangements and requested services.
• Let you know when a product you asked to hear about, such as mulch, becomes available, if you signed up for that notice.
• Maintain business, accounting, tax and transaction records.
• Detect or prevent fraud, misuse or security issues.
• Establish and document customer instructions, acknowledgments and consent.
• Comply with applicable legal obligations.
• Protect the rights, safety, property and operations of Wild Rhodes Ranch, our customers and others.

Text Messaging and Mobile Information

If you consent to receive text messages from Wild Rhodes Ranch, we may send conversational or transactional messages relating to your order, delivery, quote request, payment arrangements, service inquiry or other customer-service matter.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact Wild Rhodes Ranch at (401) 395-6656.

Consent to receive text messages is not a condition of purchase.

If you sign up on our website to be notified about a product, such as mulch, you agree that we may contact you about that product by email and/or text message. Signing up is optional and is not a condition of purchase. To be removed from the list, reply STOP to any text or contact us, and we will remove you.

Mobile phone information, text-messaging opt-in data, and text-messaging consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

We may use communications service providers that process mobile information solely as necessary to provide communications or related services to Wild Rhodes Ranch.

Service Providers

We use third-party service providers to operate portions of our website and business. These may include:

• GoDaddy for website hosting, website services and business communications.
• Stripe for electronic payment processing.
• Jotform for Project Quote forms.
• Mapping, routing and address services used to verify delivery locations and calculate delivery information.
• Email, communications, security and other technology providers used to operate the business.

These providers may process information as necessary to perform services on our behalf and may also be subject to their own privacy policies and legal obligations.

Sale of Personal Information and Targeted Advertising

Wild Rhodes Ranch does not sell customer personal information.

Wild Rhodes Ranch does not currently use customer personal information for third-party targeted advertising through this website.

If our practices materially change, this Privacy Policy will be updated as appropriate.

Cookies and Website Technology

Our website and service providers may use cookies or similar technologies reasonably necessary for website functionality, security, performance and related services.

If additional analytics, advertising or marketing technologies are added in the future, this Privacy Policy may be updated accordingly.

Information Sharing

Wild Rhodes Ranch may share information with service providers as reasonably necessary to operate the website, process payments, verify addresses, fulfill orders, coordinate communications or provide requested services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, property or safety.

Wild Rhodes Ranch does not sell customer personal information.

As stated above, mobile information and SMS opt-in or consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information Retention

We retain order, transaction, delivery, quote, communication and consent records for as long as reasonably necessary for legitimate business, accounting, tax, dispute-resolution, insurance and legal purposes.

Product announcement sign-ups are kept until the announcement has been sent and for a reasonable time afterward, or until you ask us to remove you.

Security

We use reasonable administrative, technical and operational measures intended to protect information.

No website, electronic transmission method or storage system can be guaranteed to be completely secure.

Children

Our website and services are intended for adults seeking material delivery, snow relocation or project-related services.

We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy as our website, services, business practices or legal requirements change.

The current version will be posted on this page with its effective date.

Contact Us